Jira Service Management

{"xsrfToken":"4e96e978-b899-4fab-8995-a206a7621024_412f3ba2582f6cdf6351f50ce259548a2aedad4c_lout","branding":{"id":"2","key":"esd","name":"St. Philip's Support Desk","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#002773","headerLinkHoverBGColor":"#002773","headerBadgeColor":"#002773"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/3def17b7-7991-4150-a851-b1f93bf954fb/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MWQ5MGYxZS01OGJlLTRhMTEtYWFiOC04Y2RiYTA1ZDcyYWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNkZWYxN2I3LTc5OTEtNDE1MC1hODUxLWIxZjkzYmY5NTRmYiI6WyJyZWFkIl19LCJleHAiOjE2MzQ3NzM3NzcsIm5iZiI6MTYzNDc3MzExN30.Wq8O7KMkz7hPjTEY8NlY6mW9YZMkX-qVrfT0FJ1iu7c&client=61d90f1e-58be-4a11-aab8-8cdba05d72ac&mode=fit","logoId":"3def17b7-7991-4150-a851-b1f93bf954fb","isLogoAvailable":true,"helpCenterTitle":"Welcome to the St. Philip's Episcopal Church Tech Support Desk","sharedPortalName":"St. Philip's Tech Support Desk","userInitialAnnouncementHeader":"Quick Links","userInitialAnnouncementMessageWiki":"<a href=\"http://StPhilipsJax.org/support\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Back to website </a> ","translations":{"en-US":{"helpCenterTitle":"Welcome to the St. Philip's Episcopal Church Tech Support Desk","sharedPortalName":"St. Philip's Tech Support Desk","announcementHeader":"Quick Links","announcementMessage":"[Back to website | http://StPhilipsJax.org/support] \n","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f8855edc-763f-417e-882e-b04a1919d040/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MWQ5MGYxZS01OGJlLTRhMTEtYWFiOC04Y2RiYTA1ZDcyYWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY4ODU1ZWRjLTc2M2YtNDE3ZS04ODJlLWIwNGExOTE5ZDA0MCI6WyJyZWFkIl19LCJleHAiOjE2MzQ3NzM3NzcsIm5iZiI6MTYzNDc3MzExN30.N-Zlf_FK6jc2Uo4dzhxmCrUfR-h5-psNgyiEG44GbI4&client=61d90f1e-58be-4a11-aab8-8cdba05d72ac&height=300&mode=fit","bannerMediaApiFileId":"f8855edc-763f-417e-882e-b04a1919d040","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"esd","projectId":10000,"serviceDeskId":2,"name":"St. Philip's Support Desk","description":"Welcome! You can raise a support desk request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"10037","name":"Check-out Tech Equipment","descriptionHtml":"","callToAction":"Check-out Tech Equipment","introHtml":"Need equipment or software for your ministry? Submit a request here.","icon":10558,"iconUrl":"https://spectech.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10558","groups":[2],"key":""},{"id":"10039","name":"Creative Request","descriptionHtml":"","callToAction":"Creative Request","introHtml":"Would you like our team to produce a write-up, graphic or video for your ministry or organization? We may be able to help.","icon":10563,"iconUrl":"https://spectech.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10563","groups":[2],"key":""},{"id":"10005","name":"Get Realm Help","descriptionHtml":"","callToAction":"Get Realm Help","introHtml":"Get the support you need for all things Realm. eGiving, Ministry Groups, Realm Connect App and more!","icon":10568,"iconUrl":"https://spectech.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10568","groups":[2],"key":""},{"id":"10041","name":"Live stream Feedback","descriptionHtml":"","callToAction":"Live stream Feedback","introHtml":"","icon":10303,"iconUrl":"https://spectech.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10303","groups":[2],"key":""},{"id":"10038","name":"Ministry Liaison Request","descriptionHtml":"","callToAction":"Ministry Liaison Request","introHtml":"Are you a Tech Committee Ministry Liaison and need to raise a service request? Use this form.","icon":10560,"iconUrl":"https://spectech.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10560","groups":[2],"key":""},{"id":"10007","name":"Report a Bug or Problem","descriptionHtml":"","callToAction":"Report a Bug or Problem","introHtml":"Tell us the problems you're experiencing with our web sites, equipment or software systems.","icon":10559,"iconUrl":"https://spectech.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10559","groups":[2],"key":""},{"id":"10040","name":"Request Zoom Access","descriptionHtml":"","callToAction":"Request Zoom Access","introHtml":"Are you the head of a St. Philip's ministry or organization and want to host a zoom meeting? Use this form to request Zoom access.","icon":10557,"iconUrl":"https://spectech.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10557","groups":[2],"key":""},{"id":"10009","name":"Suggest a new Feature or Idea","descriptionHtml":"","callToAction":"Suggest a new Feature or Idea","introHtml":"Let us know your ideas for new features or improvements.","icon":10561,"iconUrl":"https://spectech.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10561","groups":[2],"key":""},{"id":"10003","name":"Technical Support","descriptionHtml":"","callToAction":"Technical Support","introHtml":"Need help installing, configuring, or troubleshooting, etc.? Select this to request assistance.","icon":10562,"iconUrl":"https://spectech.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10562","groups":[2],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[10005,10007,10009,10003,10037,10038,10039,10040,10041]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TICKET","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true},"sharedPortal":{"name":"St. Philip's Tech Support Desk","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":false}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}